Tuesday, March 11, 2008

Catch Someone Doing Something Right Today

Sales people aren’t only interested in money. There’s a lot of job satisfaction that comes with helping customers resolve their problems. And doing so requires a lot of hard work. As such, it is important that sales reps be recognized for doing their jobs well. Try to take a positive approach with reps and catch them doing things well. Let them know that you appreciate it. Make it a point today to look for sales reps doing a good job and give them the credit they deserve for doing so. Some managers have a very difficult time with this approach and will need to work on their style. Reinforcement of a job well done often reduces the frequency of mistakes and sub-par performance by letting sales reps know they are appreciated and that good work is recognized, even if they didn’t get the sale.

Good Luck & Good Selling!
Russ