Companies that focus too much on short-term bottom line performance often end up deteriorating the foundation of the business by not paying enough attention to important employee and customer issues. A fixation on the short-term can lead to customer service problems, high employee turnover, hiring less than high performers and an erosion of goodwill. Be careful to balance short-term performance with long-term viability. Stay focused on hiring good people, managing with accountability, delivering outstanding customer service and building strong sales and customer-orientated teams.
Good Luck & Good Selling!
Russ
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