With today's cutthroat competition from big business, trying to compete on price can be a quick road to ruin for a startup company. But here's a little secret you should know: contrary to common perception, customers will not go almost anywhere just to save a buck.
A dramatic new survey of over 100,000 small business and retail customers nationwide says that superior customer service will trump a lower price.
Learn how to give customers what they want. Click HERE for the full article.
Wednesday, August 17, 2005
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