Inefficient processes can have a profound impact on your bottom line. Bad processes lead to more hours than necessary being worked which translates into more overtime or more people. And bad processes can have a detrimental impact on customer service. Look at your processes and isolate those that seem to be the most inefficient. In a simple and straightforward manner, flow chart each step in the process and critique each of those steps in terms of whether it is necessary and/or whether it is being carried out in the most efficient manner possible. If it is not necessary, eliminate it.
Good luck & Good Selling!
Russ
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